Hotel booking software, also known as hotel reservation software, is any technology that enables hoteliers to accept direct bookings through their website and other direct distribution channels. It is an external interface where guests schedule their stay, choose rooms, and make payments, without contacting the hotel directly. Behind the scenes it manages rates, availability, and […]
What to Look for in Hotel Booking Software: Elevating Guest Experience and Hotel Success
If your hotel is considering ways to increase direct bookings, what to look for in hotel booking software is an important consideration. The right booking engine is a crucial decision that significantly impacts both guest experience and your overall success. As you navigate the many options available, it’s essential to understand what key features contribute […]
10 Hotel Direct Booking Strategies that Work
There’s no instant way to improve your direct bookings, but these hotel direct. booking strategies combined with our hotel software systems can enhance the guest experience from pre-booking and beyond. Employing our industry-leading technology can provide customer-first, focused tactics to give your hotel the edge over OTAs and third-party sites. Read on to learn four […]
How to Improve Hotel Check-In Process – 7 Simple Solutions
The hotel check-in process has long been an important, albeit tedious step in a hotel guest’s to-do list. But it’s becoming much easier to improve the hotel check-in process thanks to an advancement in user-friendly hotel software systems. Which is good, because improving guest satisfaction is becoming increasingly important for hotels to accomplish. In fact, […]
Booking Engine for Independent Hotels: 5 Things to AVOID
You may have an idea of what you want in a booking engine for your independent hotel. But do you know what should be 100% avoided when looking for a new booking engine? The quality of the technology you implement on your hotel website should not be ignored. Otherwise, you risk encountering many the pitfalls […]
4 Ways to Earn More Direct Hotel Bookings
Direct hotel bookings are reservations that a guest makes directly with a property. A direct booking is made with the hotel itself, rather than via a third-party such as an online travel agent, meta-search site, a managed travel service, or similar. The term ‘direct bookings’ typically refers to stays that are still booked online, usually […]
8 Reasons Why Mobile Keys are Taking Over in Hotels
The hospitality industry has witnessed a significant shift towards digitalization, leading hotels to adopt digital keys as a way of improving internal operations, reducing costs, increasing direct sales, and enhancing hotel guest satisfaction. But if you’re still not convinced about the benefits of a hotel digital key and lock solution, you’ve come to the right […]
8 Ways Hotel Mobile Check-out Solutions Benefit Guests & Hotels
Contactless arrival and departures can seriously streamline hotel operations. Hotel mobile check out solutions let guests skip the front desk entirely. By putting the check-out process in your guest’s hands – literally – you can cut down on paperwork, wait times, and staff headaches. Self-service guest solutions are a win-win for hotels. There are three […]
The Do’s and Don’ts of Mobile Messaging for Hotels
Whether you consider yourself a hotel guest mobile messaging expert or are in the process of learning about this unique marketing channel, there are plenty of tricks of the trade that you can implement into your text messaging campaigns that will keep guests engaged and satisfaction high. In this article, we’ll look at some of […]
6 Reasons Why You Should Switch Your Hotel Booking Engine Right Now
We've seen it all before. Difficult to use. Incompatibility. Missing essential features. Hoteliers continue to use booking engines that miss the mark and get in the way of success. If your booking engine falls under one of these categories, you are missing out on direct revenue. We gathered some of the most common reasons why [...]
11 Reasons Why Hotels Should Have Mobile Apps
In the past, we’ve discussed why 2021 would be a big year for hotels to transition to a contactless experience, but the numbers suggest that 2024 may become an even bigger year for contactless hotel software systems in the travel industry. In this article, we’ll discuss why your hotel should have a mobile app to […]
Small Hotel Booking Software: 4 Features to Look For
Small hotel booking software should pack a big punch. By that, we mean a software solution that has key features to make your hotel's guest booking experience memorable in all the right ways. With the right features, smaller properties can drive more direct bookings, reduce reliance on OTAs, and build relationships with guests that last. [...]